Chatbot writer Jacqueline Feldman wrote a terrific essay for The New Yorker about the complexities of crafting a personality for a banking assistant.
Katharine Schwab talks to writers behind Alexa, Google Assistant, and other conversational UIs about writing humor for robots. (Fast Company)
The Washington Post took note of the growing need for creative writers in the world of virtual assistant and bot building.
X.ai founder Dennis R. Mortensen discusses the personality that helps you magically schedule your meetings.
Some valuable lessons from the creator of You Don't Know Jack
by John Pavlus for Fast Company Design. "When the conversation is the interface, experience design is all about crafting the right words."
Microsoft has a sense of humour and has programmed plenty of funny responses into Cortana. All you need to know is which questions to ask in Windows 10 or on your Windows Phone, so here are 32 funny questions to ask her.
"The world is about to start sounding even more feminine, as voice systems pop up in things that are not phones and prove to be a more effective interface than keyboards."
Tim Tuttle, CEO of Expect Labs, predicts a new wave of conversational interfaces in this post published on re/code.
NPR Q&A with Guruduth Banavar of IBM on what machines can learn from people and we can learn from them.
David Pierce at Wired talks wireless earbuds, bone conduction headphone implants and subvocalization microphones.
On the NYT Personal Tech blog, Farhad Manjoo writes about the coming age of "ambient computing" in which digital assistants are always on hand to cater to our whims.
In this article in Wired, David Pierce speaks with some voice interface pioneers who's work is poised to take human-computer interaction to the next level.
Derrick Harris at Fortune.com gets excited about Artificial Intelligence after seeing the Siri-enabled Apple TV demo.
Alexis Lloyd at the New York Times R&D Labs shares some wonderful insights that arose from an experiment she conducted using a custom bot that attempts to make itself part of an online chat conversation.
Matt Webb raises some brilliant questions about conversational UIs and looks at how they're opening up a new medium.
From The Next Web: "R2D2 'aspires to be a great computer' and is the vastly preferred droid because he just does his job, and makes funny noises and we all think he’s the cutest. C-3PO 'aspires to be a mediocre human.'
Product-designer Sophie Masure writes about how apps powered by conversational artificial intelligence manage to engage her emotions.
by Cade Metz via Wired
A survey of all the current innovation in text as a medium from Whoo.ps by Jonathan Libov.
Product Designer / Entrepreneur Dan Grover moved to China and discovered a universe of innovations in the world of mobile UI design.
Is a conversational UI a better way to manage a customer support call center? Speech Technology Magazine looks into the question.
From The Verge: "In Windows Phone 8.1, Cortana appears as little more than an animated circle, but that doesn’t mean she doesn’t have a personality. Like any good assistant, and Apple’s Siri, Cortana’s personality shines through in daily use. "
A survey of companies developing mood-detecting products (CNN.com)
Some thoughts by a developer about the design of Interactive Voice Applications.