Chatbot writer Jacqueline Feldman wrote a terrific essay for The New Yorker about the complexities of crafting a personality for a banking assistant.
Katharine Schwab talks to writers behind Alexa, Google Assistant, and other conversational UIs about writing humor for robots. (Fast Company)
The Washington Post took note of the growing need for creative writers in the world of virtual assistant and bot building.
X.ai founder Dennis R. Mortensen discusses the personality that helps you magically schedule your meetings.
Some valuable lessons from the creator of You Don't Know Jack
Good user-experience design is all about setting proper expectations then meeting or exceeding them. When designing an interface that promises a taste of “artificial intelligence,” we’re basically screwed from the get-go. I’m convinced that a big reason why the average person is uncomfortable with, or unsatisfied by applications that tout themselves as artificially intelligent has […]
by John Pavlus for Fast Company Design. "When the conversation is the interface, experience design is all about crafting the right words."
PERSONALITY PROFILE: A huggable medical robot
PERSONALITY PROFILE: Considering the cheeky butler archetype
PERSONALITY PROFILE: Why this foul-mouthed virtual character is a great model for a digital personality.